4 Quick Ways to Fix Standing Desk ASR Error

You’re at the right place if you’ve finally decided to find the answer to “How to fix the standing desk ASR error?” so you can fix your desk yourself. The standing desk comes in two forms: manual or electric. They have different designs, builds, and functionality, but the purpose is the same.

These allow you to switch your position to standing if you tire of sitting in your chair for hours. If you are in a hurry, you can jump directly to resetting the standing desk and fixing the ASR error section. But if not, we recommend reading this whole post to learn what an ASR desk error is and how to avoid it.

Why Standing Desks?

When you work for more extended periods in a sitting position, it causes physical problems. It may cause back pain, postural impairment, or discomfort. These conditions eventually affect your productivity and ability to work for longer hours.

So, standing desks are preferred by people who work 12-16 hours daily to change their position and limit the probability of these symptoms.

What is the Standing Desk ASR Error?

ASR stands for ‘Anti-Collapse Stability Range,’ which indicates the need to reset your desk. Electric standing desks can be controlled via a digital panel. This LED panel shows the desk’s height, control buttons, and other system errors. ASR is an error when the panel cannot correctly read the desk’s position.

Standing Desk ASR Error | Quick Fix:

Follow the steps below to fix an ASR error quickly. 

Step Action
1 Clear anything from under your desk.
2 Press the down arrow button on your control panel until the display reads “RST.”
3 Release the button.
4 Verify that the error message is no longer displayed.

 

If the error remains, try unplugging the desk or read on to discover a troubleshooting guide.

Importance of ASR on Standing Desks:

Using tech products can be complicated in this era. One error in a system can cause the whole system to stop functioning or even collapse. The error may be in any tech device, such as a phone, laptop, speaker, or standing desk.

An electric standing desk may stop functioning and get stuck due to an ASR error, preventing you from adjusting the desk’s height. 

ASR is like a safeguard, protecting your devices if anything goes wrong with the desk. Because your desk carries a lot of expensive digital devices, ASR is designed to keep them safe in case of any event. Every reliable standing desk should have an ASR of at least 7.5 degrees. 

Benefits of ASR in Preventing Collisions:

Benefits of ASR in preventing collisions:
Accident Prevention ASR lowers the chance of accidents at standing desks, ensuring that problems are found immediately and that users are safe.
Protection for Equipment Expensive equipment like computers and TVs is safeguarded, saving time and money on replacements or repairs.
Simple to Use ASR improves the user experience by removing the need to clear the area or closely watch the desk move while the height changes.
Increased Desk Lifespan ASR makes standing chairs last longer by reducing wear and tear on their parts, which could make them last longer.
Better Workplace Safety When ASR is in place, accidents are less likely to happen at work. This is especially helpful in shared areas with many standing desks.

 

Cause of Standing Desk ASR Error:

There may be several causes of ASR error, including 

1. Electrical Surge:

Can only living things get an electric shock? Well, a standing desk can also feel that shock. Jokes aside, sometimes, when you repeatedly change your desk’s position up and down, an electrical outage may occur.

This outrage or surge causes the desk’s panel to lose its position information, displaying an ASR error. 

2. Power Loss or Electrical Supply Issues:

Sudden power loss due to loose cables or pulling out the main cable causes the electricity to be disconnected. This connection problem causes the controller unit to miss the position data and display the ASR error. 

Protip: Avoid disconnecting the electrical supply if you don’t want to face the ASR error again.

3. Overstuffed Desk:

An overstuffed Desk with items you don’t need will cause the ASR error. When the motor slowly moves the desk up and down, it could cause too much stress and strain, damaging the parts.

4. Worn-out or Damaged Sensors:

If your standing desk is old and you aren’t performing maintenance, the sensors may malfunction. These sensors may cause the ASR error to display because of improper sensations.

5. Software or Firmware Issues:

Any software glitch in the standing desk may cause the ASR error to appear and limit the desk’s functionality. 

Protip: Refer to the company’s manual and try following the troubleshooting steps given in the manual. 

6. Installation Problems:

If you haven’t set up the product properly or the parts aren’t aligned, you’ll encounter an ASR standing desk error. 

7. Improper Sensor Calibration:

If the sensors are not calibrated in the advised way, then it may cause an ASR to display.

8. Resting Control Box:

A Control Box stays active when you’re changing the position of your desk, but once you’re done, it becomes dormant. A resting control Box continues to function normally after a transient rest period. If it doesn’t resume its function, an ASR error may occur. 

9. Wobbly Desk:

Uneven legs of the desk may cause issues with the digital panel. It may cause sensors to interpret misinformation, displaying errors. 

Wondering How to Fix a Wobbly Desk? Read Here

Get Rid of the Standing Desk ASR Error:

Standard Reset Procedure for Standing Desk ASR Error:

Note: You should skim the instruction manual before following the steps. 

  1. Clear the Workspace:

Remove all the unnecessary items and clutter from your work desk to remove all the obstructions.

2. Turn off the power:

Remove the desk from the wall source and wait 30 seconds. This will allow any leftover power to be released.

3. Use the Control Panel to reset:

Hold the down arrow button on your desk’s control panel. This button is usually used to reset.

4. Hold on for Confirmation:

Hold the down arrow button for a few more seconds. The exact time may vary depending on the desk’s model. You may be required to hold it for 5 seconds at some desks.

5. Release the Button:

Let go of the down arrow button when the time is up.

6. Check the Reset:

Check the desk’s display or warning lights to ensure the reset goes well. Depending on the type, the desk should return to its lowest or highest position and show no error messages.

7. Test the Desk:

After the reset, use the control panel to move the desk up and down to see how it moves. Make sure it works well and doesn’t have any problems.

Reset the ASR Error on Standing Desks of Different Companies:

The above seven steps can be followed for nearly any standing desk. However, some companies may have different ways of fixing ASR errors.

These companies include Uplift and Mojo Standing Desks. To fix their desks, follow the following guidelines.

Fixing the Uplift Standing Desk ASR Error:

1. Quick Desk Reset:

  • To do a quick reset, remove any objects under the desk.
  • Press the down button once.
  • Hold the down button until the desk stops at its lowest position.

2. Hold Down the Reset:

  • Hold the down button for about 3 seconds and then release it.
  • The electric desk should be down to help reset the ASR Uplift desk.

3. Verify the Desk’s Display:

  • Check the LED display on your Uplift desk for error codes. ASR errors are typically indicated on the display.
  • If you see “ASR” on the display, it’s a signal that the desk needs to be reset.

4. Hold Down the Button for an Extended Reset:

  • Sometimes, you might need to hold the down button for an extended period (e.g., 30 seconds) until the display changes. It may show “ASr” to indicate it’s ready to reset.

5. Contact Customer Support:

  • If the ASR standing desk error persists after you try the steps above, you should contact Uplift’s customer service. You can also look at the desk’s manual for troubleshooting steps specific to your type of Uplift desk. 

Fixing the Mojo Standing Desk ASR Error:

If your Mojo standing desk gives you an ASR (Anti-Collapse Stability Range) error, you can fix the problem by following the steps

  1. Quick Desk Reset:
  • Start by removing any items under the desk that might obstruct movement.
  • Try a quick reset by holding the down button for 2-3 seconds. It will lower the desk to its lowest position.

2. Verify LED Display:

  • Check if the desk’s LED display shows error codes. The display may show ASR errors.
  • If you see an ASR error code there, it’s a sign that you need to reset the desk.

3. Extended Reset:

  • Sometimes, the desk may need an extended reset. Hold down the down button for some time (e.g., 30 seconds) until the desk resets.

4. Power Cycle:

  • If the ASR error is still present, unplug the desk from the power source and wait a minute before plugging it back in. 

5. Contact Customer Support:

  • If none of the above steps resolve the ASR error, it’s advisable to contact Mojo’s customer support for further assistance. They can provide specific guidance based on your desk model.

Still confused?

Watch this quick tutorial to fix the ASR code on your standing desk.

Wrap-Up | How do we fix the Standing Desk ASR Error?

Until now, you may know how to fix an ASR desk error or have already fixed it. Move forward to working on your desk again, and enjoy its perks. Investing in a standing desk is equally beneficial for a solopreneur or a company. It boosts productivity and limits physical impairments. 

Frequently Asked Questions